Privacy Policy
Introduction
Moore Electrical Services (“we,” “us,” or “our”) is a licensed electrical contractor serving the Central Valley of California (License #C-10 1135854). This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you use our website or submit a service request.
By using this website or submitting a contact form, you agree to the practices described in this policy.
Information We Collect
We only collect information you voluntarily provide through our contact form:
- Full Name — to identify your request and address you properly
- Phone Number — to contact you regarding your service inquiry
- Email Address — to send confirmations or follow-up communications
- Service Request Message — the details of your inquiry as you describe them
- Submission Timestamp — the date and time your form was submitted
- Communications Consent Record — whether you agreed to receive calls and texts
We do not collect payment information, Social Security numbers, or any other sensitive personal information through this website.
How We Use Your Information
Your information is used exclusively to:
- Respond to your service inquiry or estimate request
- Contact you by phone, email, or text message regarding your request
- Schedule or follow up on electrical service appointments
- Maintain a record of business correspondence
We do not sell, rent, trade, or share your personal information with any third party for marketing or commercial purposes.
Data Storage & Third-Party Services
To operate our business, we use the following Google services. Your submission may be processed through:
- Google Sheets — a private spreadsheet accessible only to Moore Electrical Services personnel, used to log and manage incoming service requests
- Google Calendar — a private calendar used to set follow-up reminders for your inquiry
- Gmail — used to send our team an immediate notification of your submission
Google’s data practices are governed by their Privacy Policy at policies.google.com/privacy. Data is stored on Google’s secure U.S.-based servers.
Browser Local Storage: A temporary copy of your submission is stored in your own browser to display your confirmation. This data stays on your device only and is never transmitted to or read by us.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described above:
- Active inquiry records are kept for the duration of your service relationship
- Inactive records are retained for up to 2 years from submission date
- After that period, records are permanently deleted from our systems
You may request deletion of your data at any time — see “Your California Privacy Rights” below.
Your California Privacy Rights
As a California resident, you have the following rights regarding your personal information (consistent with CalOPPA and CCPA principles):
- Right to Know — request a description of the categories of personal information we hold about you
- Right to Access — request a copy of the specific personal information we have collected about you
- Right to Deletion — request that we permanently delete your personal information from our records
- Right to Non-Discrimination — we will not deny services or charge different rates based on your exercise of these rights
To submit a privacy request, email mooreelectrical209@gmail.com with the subject line “Privacy Request” and include your name and phone number. We will respond within 30 days.
TCPA & Communications Consent
By submitting our contact form and checking the consent checkbox, you expressly consent to receive telephone calls and SMS/text messages from Moore Electrical Services at the phone number you provide. This consent is not a condition of receiving our services.
- Message and data rates may apply depending on your carrier plan
- Message frequency varies based on your inquiry
- To opt out of text messages, reply STOP to any text we send you
- To opt out of calls, contact us at the information listed below
Cookies & Local Storage
This website does not use advertising cookies, tracking pixels, or analytics services. We do not track your behavior across websites.
The only browser storage used is Local Storage — a built-in browser feature used solely to display your submission confirmation. This data stays on your device and is never accessible to us.
Security
- Form submissions are transmitted over an encrypted HTTPS connection
- Data stored in Google Sheets is protected by Google account authentication
- Access to your inquiry records is limited to Moore Electrical Services personnel only
- We do not store payment card numbers or financial information of any kind
While we implement these safeguards, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your data.
Children’s Privacy
This website is intended for adults seeking professional electrical services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our form, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of this website after any changes constitutes acceptance of the updated policy.
Contact Us
- Email: mooreelectrical209@gmail.com
- Phone: (209) 688-4280
- Business Hours: Monday–Saturday, 7 AM – 5 PM (Pacific Time)
- Emergency Line: Available 24/7 for electrical emergencies